Tuesday, March 6, 2012

Fw: IPL Updated IPL Procedures Reporting Street Light Outages




·         Community Leaders, I rely on your to forward pertinent service information such as the following to your members.  
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·         Home >Storm and Outage Info>Reporting Streetlight or Security Light Problems
Reporting Streetlight or Security Light Problems
To report a street light or security light that is out, on all the time, or cycling on and off, please complete and submit the appropriate on-line form below or call (317) 261-8111.

In most instances, IPL is able to complete appropriate repairs to outdoor lights within 10 business days or approximately two weeks. However, there may be occasions and/or lighting ownership circumstances that may prohibit effective repairs within this suggested timeframe. We sincerely appreciate your patience while we work to complete your reported light outage.

Click on the appropriate on-line form to make your outage report.
·         Report a Street Light Problem
For other questions about these types of lights, or to check on the status of a report submitted more than two weeks ago, please send an e-mail message to StreetLighting.IPL@aes.com or call us at 317-261-8653.

Public Safety: Please call us directly at (317) 261-8111 to report lighting issues associated with public safety such as a light or light pole that has fallen or been seriously damaged or exposed wires at a light pole base.


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